- Clicking on the logo should take you to the home page;
- Your logo/site title should be positioned in the top left of the page;
- Duplicate your main navigational links in the page footer with links to additional, but less prominent pages;
- Keep your navigation positioning consistent from page to page;
- Don’t open links in a new tab/window, except PDF’s and embedded documents;
- Highlight your current location in your navigation bar;
- Use reasonable sized fonts (12px or larger);
- Make sure font sizes are flexible (Use em’s or %, not px);
- Sans-serif fonts are easier to read at small sizes;
- Serif fonts are easier to read at large sizes;
- Center your layout on the screen;
- Use a page width appropriate for your audience (Older people use lower resolutions, tech saavy people use higher resolutions);
- Use whitespace to logically group related items on the page;
- Use font sizes, colors and styles to prioritize content;
- Use 1.4 or 1.5em line height;
- Use line lengths of 45 – 60 characters, the same as a paperback book;
- Link to related content within the context of your page content;
- Make sure your links change color/style when visited;
- Always underline links, except some navigational cases;
- Do not make important parts of the website look like an advertisement;
- Use pull quotes to highlight important content in a lengthy article;
- Text should be concise and scannable;
- Use dark gray text instead of black text on a white background;
- Break long pages into multiple pages;
- Do not use all uppercase words, word shape helps word recognition;
- Divide text into sections and use sub headlines to make content more easily scanned;
- Keep a consistent layout, colors and typography throughout the whole site;
- Print friendly automatically with print stylesheets;
- Use buttons to submit forms (Some images which look like buttons are ok);
- Don’t disguise or over-style inputs;
- Don’t redesign standard UI elements, like scrollbars (this means you, flash people!);
- Use breadcrumb navigation for hierarchical content;
- Search results page should reiterate the phrase you searched for;
- Do call your homepage “home” – not “welcome,” “front page,” “your company name” or anything else;
- Use short and easy to read URL’s;
- Give links to other content on your site related to their current page;
- Optimize images for fast downloading;
- Publish new content regularly, don’t “set it and forget it;”
- Test in all browsers and OS’s, and different versions – IE, Firefox, Safari, Opera and Chrome;
- Listen to your users and let them dictate changes (user centered design);
- Avoid using jargon in page copy unless absolutely necessary;
- Keep forms short, only ask for what you absolutely need;
- Encourage conversation around your content. Comments, forums, etc…;
- Include a text only sitemap;
- Use the title attribute on links to add more context;
- Never use “click here” as the text on a link;
- Write in a inverted pyramid style;
- Create friendly 404 pages which help people find content;
- Create incentive to come back later;
- Connect information via hyperlinks, don’t force navigational channels;
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